首页找职位找猎头 找精英精英竞拍汇脉可寻

英语接待Reception

ID:384891 推荐到人脉 分享到微信

年薪:10万以下

CASE信息
  • 启动日期:2017-11-14
  • 工作地点:北京
  • 招聘部门:客服
  • 公司行业:制药/医疗
  • 招聘公司:北京明德医院有限公司
CASE描述
  • Example of Duties:
    o Greets visitors and patients, answers telephone and schedule appointments
    o Keeps patient appointments on schedule by notifying Dr. /Nurse of patient's arrival; reviewing service delivery compared to schedule; reminding Dr. /Nurse of delays.
    o Helps patients in distress by responding to emergencies
    o Ensures availability of treatment information by filing and retrieving patient records
    o Prepare documentation for following day.
    o Responsible for reception/cashier area
    o Registers new patients and updates existing patient demographics.
    o Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    o Input data into out HIS(Health Information System)
    o Perform duties assigned by Supervisor/medical Doctor.
    o Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
    o Collect payment from uninsured patients at time of service
    o Provide each patient with a copy of current statement at end of each visit and obtains patient’s signature on the original office copy;
    o Request payment from patients according to their unique situation (checks notes in patient’s account);
    o Collect correct co-payment and deductible for patients whose insurance have direct billing contract with OASIS;
    o Obtain copy of insurance cards from patient and payment schedule from third party payers at time of first visit and whenever payment status changes;
    o Be responsible for inpatient bills and double checks with doctors and nurses to make sure the entire bill is present;
    o Posts payments into system when patients settle their charges;
    o Help all insured patients to fill out the correct claim form;
    o Protect the client’s medical and financial confidentiality.
    Adhere to clinic policies and procedures.
    Performance Requirements:

    ? Knowledge of medical terminology which includes
    ? Anatomy, physiology, first aid and medical terminology.
    ? Minimum one year working in a clinical setting at junior level.
    ? Good knowledge of spoken and written English and Chinese.
    ? Computer skills: Basic computer skills including email word and excel.
    ? Excellent communication skills (close working environment with other professionals/ departments and clients)
    ? Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Professionalism, Quality Focus
    ? Be a team player.

    Minimum Education Required:
    ? High school diploma or equivalent

    Minimum Experience Required:
    ? Working experience with same position preferred;

    Language Requirement: Good English communication in both oral and written;

张书恒(Cherry) 猎头

猎头顾问 | | 成都

四川汉普森人力资源服务有...

递出名片